Sunday, April 1, 2012

The Power Of Confidence In Business

How important is being confident in business? A lot, if we are talking about dealing with other people. This is perhaps the one most important trait that all business people must have, particularly those in telemarketing services. How can you convince prospects to believe in the products or services you are selling if you yourself don’t sound convincing enough.

The job becomes doubly hard since you are doing the job using the only the phone. Many of the visual cues that you could have sent to your prospects will never be seen. This means that only your voice can make or break the telemarketing campaign. So it pays if you can make yourself sound confident enough.



Confidence is an internal quality that translates into an external cue. If you can make yourself feel good, if you can boost your self-esteem, then it can translate into better performance. Better performance would then translate into better results for the telemarketing firm you are working for. And if your company is doing well, then this means you get to keep your job longer.


Given the current status of employment, which is clear all over the world, being confident is a simple, yet effective, investment in your future. And it is not just you and your company who will benefit from this. Your prospects will be assured that at least they are talking to someone who actually knows what they are talking about.


Next time, look at yourself in the mirror and tell yourself that everything is going to be great. And do not forget the smile. It helps.

Sunday, March 25, 2012

How to Win Back Old Customers

Have you realized that fresh sales leads are not always synonymous to new people or even new information? As a matter of fact, it could be as successful as in treating lost clients similarly as you would in your new business leads. Yes, despite some reasons why these customers left, here are some tips on winning back your previous clients.

•Divide your customer list depending on buying behavior so that you identify who you can send to the same way you would do lead qualification. Separate that list into two: those who have not bought in the last year and beyond, and those who have not bought in the last 6-12 months. This is done so that you can target these sets with a relatively dissimilar message to make them return.


•Refresh their memory in your subject line. Old clients were already familiar with you, unlike new sales leads. That’s why you have to make your subject line more unique and inform them that you want them back again. Make your subject lines catchy like “(First Name), where have you been?”


•Entice them with a genuine special offer. In order to win them back, make sure that you have an attractive offer in store for them. Begin by letting them know how grateful you are for whatever they bought from you, being specific in what and when they bought from you. Remind them of that good experience they had with your firm and convince them to communicate all over again.


Having loyal customers mean that they are happy and contented with your company. It is important to keep old customers interested.

Wednesday, March 21, 2012

Should Marketers Pin Their Hopes On Pinterest?

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Pinterest is the current marketing trend. Business and consumers alike are using this. The question however is, should marketers pin their hopes in pinterest?