Is Outsourcing To Telemarketers The Right Thing For You?

This is just one question in the over all debate about outsourcing. This business strategy has never failed to elicit a lot of reactions from many business quarters. It can also affect you as well, whether you just want to earn better profits or find a way to beat your competitors. This is particularly polemic in the telemarketing industry. There are those complaining about the poor service, of so many Americans losing their jobs abroad, and of the movement of American dollars outside the country. All these are just some of the reasons why this is a very touchy topic.

But really, why do firms outsource to telemarketing firms?


Sure, Americans may be able to do the same job that foreigners now perform, but do they have the patience and the skills needed in dealing with problems on the phone? Perhaps, or perhaps not.


If money is leaving the country, then it is a problem that big multinational firms will have to answer. And besides, how can we help small and medium firms who may not have the budget to pay for local telemarketers for brief market surveys or the like?


Jobs are leaving the United States, there is a good reason for that, apart from the cheapness of foreign labor. There are some things that Americans may not be able to do, like in advance technical support and engineering. Sure, locals will say no to that, but unless they can produce people with the skills for it, then this will continue.

Is Outsourcing A Safe Business Investment?

How safe is outsourcing for a company, especially in the field of telemarketing? That is a question that a lot of entrepreneurs and business owners are probably thinking about. To start with, this is a business tactic that has shown a lot of promise. There are so many business opportunities that open up with the help of telemarketing. It has proven itself very useful in sales lead generation, where telemarketers are often employed to generate the very important B2B sales leads. Of course, this would depend on how good is the telemarketing services that you hired. This will dictate the quality of your sales leads.

Outsourcing is a very good business investment. It can help you save a lot in terms of operating costs and in labor. You can also get skilled workers for your sales campaigns with the help of outsourcing. The only problem here would be with regards to the skills of the B2B lead generation company, or reputation. How many stories have we heard of businesses that only got half-baked sales leads because the people supposed to do them are complete amateurs? Or what about the other firms who paid for the service, but ended up with nothing at all? They just happened to be victims of fraud.


Of course, while this may be a scary scenario, it does not reduce the potentials of this service. The benefits would far outweigh the risks. And besides, if you are able to work with a telemarketing firm with a good track record in lead generation, then you can’t go wrong.